Our business process solutions are tailored to your needs. We mirror your processes within our delivery models and integrate with your broader operations. The outcome is an extension to your business operations. Our service and pricing models are simple and transparent.  


Link Bpo Orange

We provide you with direct command of your offshore team and operations. Our service includes on-going support and collaborative performance management of your team.

Our Dedicated Team pricing model is based on Resources at cost plus our Seat & Service Fee.

  • Management Fee (Seat & Services) – fixed and monthly to cover allocated infrastructure and our operational costs to deliver services and to maintain our facilities

  • Direct Labour Costs – a fully loaded per resource cost with no added mark-up.  We are committed to being fully transparent in this regard as you ultimately make the choice of who you want to work within your team and how much they are paid.


Link Bpo Orange

Ideal for short term and ad hoc assignments on an as required basis. Our infrastructure, resources and talent pool provides dedicated teams to deliver any process driven task.

If you are looking to get something done urgently and do not have immediate access to resources, or if you are just looking to trail offshoring as an addition to your existing business processes, this option offers the perfect solution and testing ground to see how well we can deliver exceptional results.

Our pricing model includes a pass-through labour cost reflected by the skill required to deliver the task plus our margin to facilitate the service made up of the following:

  • Set Up Fee – to cover system development, training and infrastructure costs to deliver services as required.

  • Hourly Charge Rate – per resource cost by hour used. We are committed to being fully transparent in this regard as you ultimately build the tasks list and we manage delivery through to completion.

Communication is key, so to get the ball rolling, contact us today to discuss how we can help.