Project Planning and Documentation
We commence with compiling and documenting a detailed needs analysis; inclusive of the position description or functional requirements, infrastructure and technology requirements, associated standard operating procedures, training materials and on-going support requirements. This will define the selection criteria that we will use when resourcing and recruiting candidates.
We tailor a transition plan to smoothly integrate delivery of our services into your existing local operations. The tasks required to be performed by the roles, along with the delivery model and measures, are backed by our Quality Management System and open communication channels.